G2 is the leading software review marketplace where users leave authenticated reviews. These reviews help 60 million buyers each year make informed decisions when researching software. Every quarter, G2 assesses the performance of companies and releases comprehensive reports. The badges that G2 awards go to the companies with the highest rating in their category.
iCapture G2 Badges
Leader
For the fourth quarter in a row, iCapture is the proud holder of the exclusive Leader badge. This ranks us at the top for lead retrieval solutions. The ongoing position as the frontrunner is a testament to our unwavering commitment to improvement. We are the best at what we do by having one single focus: maximizing your results from trade shows and events with intelligent lead capture.
We are headed into the new year with many exciting accomplishments ahead of us. We cannot wait for this to be a groundbreaking season. One marked with significant growth, product development, and unwavering support. With 12 G2 badges, we're not just celebrating our success, but the transformation of the world of trade show lead capture.
We want to say a special thank you to our customers. THANK YOU! Your feedback has been a guiding light that helps shape our roadmap and growth. The work is not over yet. We will continue to strive for bigger and better things.
At iCapture, we have a commitment to deliver the best possible product to our customers.We value feedback and ideas and continuously work to make iCapture the best it can be.
Today we are thrilled to announce a significant milestone on our journey - the Fall 2023 G2 reports. In the Summer 2023 G2 release, iCapture earned a record-breaking 11 badges. Following the success of last quarter, in the Fall 2023, iCapture added 1 more to our already record number of badges, for a total of 12 awards.
G2 is the leading software review marketplace where users leave authenticated reviews. These reviews help 60 million buyers each year make informed decisions when researching software. Every quarter, G2 assesses performance of companies and releases comprehensive reports. The badges that G2 awards goes to the companies with the highest rating in their category.
iCapture G2 Badges
Leader
For the third quarter in a row, iCapture is the proud holder of the exclusive Leader badge. This ranks us at the top for lead retrieval solutions. The ongoing position as the frontrunner is a testament to our unwavering commitment to improvement. We are able to be the best at what we do by having one single focus: maximizing your results from trade shows and events with intelligent lead capture.
Best Meets Requirements
Every business has unique trade show lead retrieval requirements. iCapture shines by offering a solution that caters to those specific needs. The "Best Meets Requirements" badge reflects iCapture's adaptability.
Best Usability
iCapture stands out for our user-friendly interface and easy to use app. This allows for increased usability across departments.
Easiest Admin
The iCapture back office platform allows Admin users to easily create and manage events. Admin users have real-time visibility into event results and analytics.
Easiest to Use
From the iCapture back office, to the rep facing app, iCapture prioritizes ease of use. Users have praised iCapture for its straightforward and intuitive design, ensuring a seamless experience for all users.
Easiest to do business with
iCapture is committed to fostering strong and productive relationships with its customers. Our dedicated Customer Success members make sure doing business with us is a breeze.
Best Support
From our dedicated Success Managers to our 24/7 support team, we make sure that you always have support when needed. We have a commitment to our client’s success.
Momentum Leader
The G2 Momentum Leader Badges represent products on a high-growth trajectory. This is based on user satisfaction, employee growth, and digital presence. This badge is another indication of iCapture’s continuing positive momentum.
Highest User Adoption
A trade show lead retrieval app is only as effective as its user adoption rate. iCapture has emerged as the preferred choice among exhibitors. The "Highest User Adoption" badge reflects the app's seamless user experience. It also demonstrates how iCapture wins the hearts of our customers.
Easiest Setup
Setting up an app connected to your CRM may seem like a daunting task, but with iCapture, it is a breeze. Our Success team walks you through each step of the clearly-defined launch process.
High Performer
A "High Performer" badge shows iCapture's outstanding ability to deliver results from trade shows. With results-driven features, iCapture has proven its worth time and again.
Users Love Us
Last but not least is the “Users Love Us” badge. Our customers love us and show it with their glowing feedback and satisfaction ratings. This award goes to those who consistently receive high customer ratings.
Conclusion
Fall of 2023 is starting off as a groundbreaking season for us. One marked with significant growth, product development, and your unwavering support. With 12 G2 badges, we're not just celebrating our success, but the transformation of the world of trade show lead capture.
We want to say a special thank you to our customers. THANK YOU! Your feedback has been a guiding light that helps shape our roadmap and growth. The work is not over yet. We will continue to strive for bigger and better things.
At iCapture, we are committed to delivering the best possible experience for our clients. We value feedback and ideas and are continuously working to make iCapture the best it can be.
We are so excited to announce that we were awarded a remarkable 11 badges in the Summer 2023 G2 Report in the category lead capture and lead retrieval. These accolades encompass a wide range of categories, showcasing our excellence and unparalleled customer satisfaction.
The coveted "Leader" badge in trade show lead retrieval is a testament to our unwavering commitment to innovation and staying ahead of the competition. With its cutting-edge features and unparalleled functionality, iCapture has positioned itself as a trailblazer in the trade show lead retrieval landscape, setting new industry standards. iCapture intentionally focuses on one goal: maximizing your trade show lead capture. By focusing on this result-driven feature and not branching out to other areas such as gamification and other awareness-building features, we have proven to be the best in our industry.
Highest User-Adoption: The Preferred Choice
A trade show lead retrieval app is only as effective as its user adoption rate, and iCapture has emerged as the preferred choice among exhibitors. The "Highest User Adoption" badge reflects the app's seamless user experience and demonstrates how iCapture has successfully won the hearts of its customers. We know that getting everyone to use a product, and use it well is challenging. This is why iCapture provides training to your teams to make sure that everyone is using iCapture to its fullest potential.
Easiest to Use: Efficiency at Your Fingertips
Simplicity is key, and iCapture has mastered it. The "Easiest to Use" badge signifies the app's user-friendly interface and intuitive design, empowering exhibitors to effortlessly capture, manage, and organize leads with efficiency at their fingertips. We know that having a system that is easy to use is extremely important, especially in the chaotic trade show industry. Our platform was built with ease of use in mind and was definitely delivered.
High Performer: Delivering Exceptional Results
A "High Performer" badge underscores iCapture's outstanding capabilities and reliability in delivering exceptional results from trade shows. With results-driven features and top-notch performance, iCapture has proven its worth time and again, surpassing its competitors with ease.
Easiest Set Up: Saving Time and Effort
Trade shows are time-sensitive events, and every minute counts. iCapture's "Easiest Set Up" badge highlights its streamlined setup process, enabling exhibitors to quickly get up and running, saving valuable time and effort. Our launch process is designed to get you up and running as quick as possible while tailoring efforts to help you reach your business goals.
Best Meets Requirements: Tailored to Your Needs
Every business has unique trade show lead retrieval requirements, and iCapture shines by offering a solution that caters to diverse needs with precision. The "Best Meets Requirements" badge reflects iCapture's adaptability, ensuring it aligns seamlessly with exhibitors' specific demands.
Easiest to Do Business With: Customer-Centric Approach
Building strong customer relationships is a core value for iCapture. The "Easiest to Do Business With" badge showcases the app's customer-centric approach, outstanding customer service, and dedication to ensuring a seamless experience for its valued users. Our extremely knowledgeable customer success team and our 24/7 support team are in place to make sure that working with iCapture is easy and rewarding.
Users Love Us: The Heart of iCapture's Success
A very treasured badge, "Users Love Us," exemplifies the unwavering trust and satisfaction exhibited by iCapture's ever-growing customer base. It is a testament to the app's impact on businesses and the positive influence it has on their trade show success.
Capture's extraordinary achievement of securing 11 badges in the Summer 2023 G2 Report underscores its unwavering commitment to excellence, innovation, and customer satisfaction. As the leader in trade show lead retrieval apps, iCapture continues to empower businesses, helping them maximize their event ROI, forge valuable connections, and achieve unparalleled success at trade shows.
With an array of accolades like "Highest User Adoption," "Easiest to Use," and "Users Love Us," iCapture has proven its worth as an indispensable tool for trade show success. As businesses continue to evolve, iCapture remains at the forefront of innovation, driving growth, and transforming the way we approach lead retrieval at trade shows.
To experience the power of iCapture firsthand and revolutionize your trade show experience, visit iCapture.com. Embrace excellence, embrace iCapture.
iCapture Achieved SOC 2 Type II | Why That Matters
Data security and compliance are not the most entertaining topics to discuss, but they are critical to many business industries. And when we think about the events industry, data security and compliance don't immediately come to mind, but it's a growing trend.
So why did iCapture get SOC 2 Type II compliance? Well we talked with our Chief Operating Officer, Sean Brown, to get some insights.
What is a SOC 2 Type II?
It's a certification affirming that you meet or exceed the trust service criteria for client data & privacy standards. A SOC2 Type II certification is affirming that you have these protections in place and that you have been observed to have them over an extended period of time. And can you prove to us that it's built into your infrastructure and working correctly?
We had a SOC 2 Type I; why get a Type II?
Our team knew we had the security standards & infrastructure to meet this Type II certification. It's just the time investment that was the difference. To get Type I certified, you can do that in less than a month. So we thought taking the extra time to prove to our customers that not only do we meet the specs and the criteria for the SOC 2, let's go ahead and prove that we do it over a more extended period with a more comprehensive audit, which is what a Type II is.
We're seeing more and more maturation in the security expectations for Software as a Service (SaaS) platforms to have higher standards, and this is across all companies. Everyone is maturing. And with that, we wanted to get in front of the curve for our customers and ensure that they know that we take these things seriously and that their data and information are protected.
Does this change anything for our current customers?
Overall, no, it will be business as usual for our clients, but they may notice a few changes that were a result of our newest certification.
They'll notice that our account lock-out time is reduced to provide more protection if their session is idle. Also, password protection measures will block you if attempt too many times incorrectly. So those are examples of very simple things that we improved to make sure that we're meeting best practice standards in security.
Is SOC 2 Type II standard in the events industry?
It's pretty rare. I mentioned this becoming a new requirement in the SaaS industry, but I have yet to see this reflected in the trade show and events industry. Badge providers and lead capture apps are not in the data security and compliance conversation. I have heard about more show organizers asking about these requirements because they have exhibitors in regulated industries; I bet this will become a wave of change in the next few years.
Whether you're an existing client of ours or looking for a new solution provider, this certification is a testament to how seriously we view our partnership with you and the level of standards we hold for our product and data security.
